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  1. Sign contract for educational use of PKB

  2. Choose who will register as coordinator users to configure your use of PKB with your educators and students (usually professors or university administrative staff)

  3. Agree with PKB: the model use (simulated/hybrid/live), how the platform will be set up, and which features will be used

  4. Fill in the “set up questionnaire”, provided by the PKB Project Manager

  5. Professors and administrative staff attend the PKB training session

  6. PKB Project Manager to set up the platform and invite the teams' coordinators - THIS STAGE TAKES AROUND A MONTH

  7. Coordinators to register and to invite all the educator who will be involved in monitoring the students’ use of PKB

  8. By default: PKB Project Manager registers as a coordinator and as a professional too, in order to be able to support the users if they have issues. Please note: this way PKB would have access to your users data. If you prefer this not to happen, just let us know.

Setting up student users

  1. Coordinator invites each student to register using the educational email address of the student

  2. Each student registers for a PKB professional account to use the platform

  3. If agreed with the educators, your PKB Project Manager will provide an introduction to Patients Know Best and a demonstration of how to use the platform to all students during a lecture (remotely)

  4. Educators provide students scenarios, guidance and protocol around how to use PKB, this can include:

    1. Do’s and don’ts of PKB/online etiquette

    2. What functionality will you encourage the students to use

    3. What rules will be applied to the student teams in PKB - how they curate responses to volunteer patients in the platform - encourage shared decision making

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