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We know that healthcare professionals drive the success of a personal health record. For a patient, their care team telling them about PKB is a more powerful message than one we can ever give. We are lucky to work with incredible, visionary healthcare professionals as customers and many of whom have become colleagues, who use our system and guide us to improve it. The training workstream is where we plan and deliver our commitment to training these users, via in-person sessions, online sessions, providing a train-the-trainer model, or with our free online resource for testing knowledge and which can be used as a reference in the future.
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Key tasks:
Confirmation of project team lead with authority to agree on the training plan
Training plan development
Success team training Training on PKB systemsystems
Success team training Training on PKB user roles
User-specific training
Online ‘Lessonly’ tool to confirm success of traininglearning to check and increase knowledge on PKB
Expected Timeframe: 1-2 months
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