PKB has built a library of online courses to support training on the PKB platforms using the Tribal Habits system; the topics are designed to be taken by anyone new to using PKB, whether that is our own staff or our customers.
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To preview or complete one of the portal topic training modules please register here.
Tokens for external self-registration and enrolment are:
Patient Portal Training Token: PATIENT
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Coordinator Portal Training Token: COORDINATOR
To register you will need to use the token above below or email the training team at training@patientsknowbest.com and let them know what topics you ant want to complete. The Patient, Professional or Coordinator topic. topics are all available.
Tokens for external self-registration and enrolment are:
Professional Portal Training Token: PROFESSIONAL
Topics are divided into bite-sized sections taking around 5 minutes each and addressing a couple of features at a time. The topics are structured, starting with a recap of the key points that will have been covered in the training received from the PKB Success Project Management Team directly.If you or anyone in your team would like to test your knowledge using the topics then please share with your Success Team contact the email addresses of the participants and we will assign the appropriate topics to you and your team.
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To view the Professional Topic click here To view the Patients Topic click To view the Coordinator Topic click |
At the end of the topic, the user's knowledge is then assessed, by answering 5 or so multiple-choice or free-text questions which are automatically scored and feedback is given. PKB has set each of these lessons with a "pass" threshold of 100%. PKB view the responses submitted by each user to identify gaps in knowledge which can be addressed by the Customer Success contact for the site.
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