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We will use this for patients to see their non-GP data and for patients to message the clinical teams we have configured. We understand that this will not affect other products GPs have configured within the NHS App to show to patients. We have already read the PKB documentation to show that PKB's software will handle all scenarios for registration and logging in, and that PKB's help desk team will receive queries from patients.
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Using PKB in the NHS App as a patient
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Providers can release more data into the PKB record than the NHS App's GP record. PKB shows all this data to the patient inside the NHS App, including hospital test results, appointments, library links and care plans.
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Patients with clinicians from PKB customer
Each clinical team can also make themselves available for secure messaging and structured consultations. PKB shows these options inside the NHS App user interface.
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Patients without data from PKB customer
All PKB users – with or without data from PKB customers – can benefit from using PKB's patient-held record functionality. A patient can add medicines not included in the NHS Apps' GP record, record measurements like peak flow, add upcoming appointments, record in their journal, and create their own care plan. This functionality makes their next appointment more efficient and any emergency care more safe.
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Effort required by local NHS staff
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