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Access to the Patients Know Best portal is over a secure link (https/TLS). There are multiple layers of intrusion protection, intrusion detection and firewalls between the internet, our application servers and the databases. Our application and database servers have no access to production infrastructure is has no direct access from the internet.

Networks are protected by enterprise-class firewalls and appropriate virus protection is in place. PKB restrict direct access to Google Cloud Platform’s servers to specified IP addresses and security groups to prohibit unauthorised access to confidential data.