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Token Invite letter (example) - this is usually an insert letter attached to an appointment letter which gives a unique code to the patient to register for their account or this can be sent en masse through one of our Hybrid Mail Partners at the beginning of a deployment, or at specific times to boost registration rates. You can either generate these letters yourself, or you can work with your outsourced mailing company such as Synertec. For information on how a patient registers this way please see here.
Invite letter with a QR code pointing patients to your website (example)- you can either do this with an insert letter or yourself by changing the templated letter to include a footer promoting PKB through the NHS login. Please see example below:
Letter footer example:
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For more information, please contact your PKB team for advice.
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