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Create a record for every patient that has had activity in your trust organisation in the past 2 years.
All messages require a verified NHS number. This is commonly via the SPINE but other trusts organisations have their own data quality assurance processes.
Confirm the local identifier you want to send in (optional).
Name
DOB
Gender
Address
Postcode
Phone number: We only support 1 phone number. If you have the mobile, send that. If you don’t have the mobile, send the home number.
Email:
An email can only exist in one PKB record.
Only send this if you are confident the email in the record belongs to the patient.
For example, you may wish to exclude emails of children since they may have their parents’ email.
Language: keep default (EN) because upon registration the patient can change their own default language.
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