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  • Waiting List Validation: Better capture of data for local and national capacity planning

  • PIFU: Giving patients information and support to know when they need an appointment, freeing up appointments and capacity.

  • Waiting well: Prehab, staying well while waiting for surgery/treatment, including resources and information to check patient’s situation is the same

  • Outpatient Optimisation: Improve outpatient appointment slots and reduce DNAs

  • Perioperative: Including individualise post Post-operative videos, care plans and messages

  • eMeet and Greet: Referral pathway to ensure patients know they are on a list

  • Enhanced eMeet and Greet: using every feature in PKB to deliver NHS initiatives