Video can be a powerful way to share information between professionals and patients. Professionals can upload instructional videos for their patients, for example how to use a piece of medical equipment in the home or how to undertake a particular treatment.

Patients can capture real medical scenarios to show to their doctors or nurses - examples could include a seizure occurring in the home environment or perhaps a speech and language exercise being completed.

Ways to share videos

Messaging

The most common way to send videos between patients and their specialty team is through the Messaging functionality. Patients can send a secure message with a video attachment, and the team will be notified by email. This allows the team to respond to the message in a thread, ask questions, and give feedback.

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If a patient has been asked to share a video with their doctors or nurses, these are the steps to follow.

A Care Plan

The specialist team can create a care plan template and embed a video within the plan for patients to view. The team can add the care plan to a patient's record as part of their appointment. A good example is the ‘What is heart failure care plan’ which includes a video from the British Heart Foundation giving patients an explanation of their diagnosis.

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Patients can add videos to the journal section of their record, which enables them to document and observe their health without needing a response from the specialty team looking after them. The journal entry can then be shared with the team at the next appointment or the patient can discuss the entry by creating a message with the team.

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Messaging

The most common use of sending videos between patients and their specialty team is through the Messaging functionality. Patients can send a secure message with a video attachment and the team will get notified by email. This allows the team to respond to the message in a thread and ask questions and give feedback.

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Would you like your patients to start sending the team videos through PKB?

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