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This manual is aimed at giving clinicians with a basic introduction to Patients Know Best and provides a guide on navigating the platform, you will still need specific role-based training within your organisation.

Whats included:

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Register as a professional

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How to search for a patient

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How to create a new patient record

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How to add a patient to your team

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Patient records created in another organisation

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Viewing patient data

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Access a patient record in an emergency

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How PKB matches to existing patient records

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Logging in and out

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Updating your settings

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Homepage

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Messages

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Monitoring

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Plans

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Consultations

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Telephone & video consultations

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Schedule

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Team

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Tests

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Email notifications

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Passwords

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Sharing

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Asking for access

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Correcting data

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Paediatric records

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Non-institutional professionals

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Deceased patients

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How to disharge a patient

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Child pages (Children Display)
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