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The EMIS PKB Record Viewer allows a GP to click through from EMIS and see any data held on their patients in Patients Know Best (PKB).

A PKB record can be populated with health information from a variety of sources including other healthcare providers and the patient themselves. Having access to this information can be useful when treating the patient.

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  1. Set up your practice and register yourself as a professional user on the PKB platform. Contact help@patientsknowbest.com for details. 

  2. PKB will help you complete a mach form requesting that EMIS enable the PKB plug-in on your EMIS Web instance.

  3. Once EMIS have enabled the plug-in, it needs to be activated for your organisation in EMIS Web.

  4. Finally you need to generate credentials from your PKB account and enter these into EMIS to allow you to open PKB directly from EMIS. 

In addition, it is strongly recommended that you also enable the EMIS Patient Data Extract Service so all your patient records are pre-populated in PKB with your EMIS data.

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You will need to retrieve credentials from your PKB account that will allow us to link your EMIS account with your PKB account. 

  1. Log into PKB at my.patientsknowbest.com using your PKB username and password.

  2. Choose the PKB team that you wish to enable single-sign on for.

  3. Click on My account.

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  • A record exists for that patient in PKB.

  • We are able to locate the patient record in PKB - we match the patient NHS number, or EMIS Patient Number (in development) between EMIS and PKB.

  • You have permission to view that patient record, i.e. the patient has agreed to share the record with you (see Sharing for details). 

An appropriate error message will be displayed if these criteria are not met. 

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