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The PKB user guide is available at https://manual.patientsknowbest.com/ Manual
Terminology
“You” This means the user and the person giving their consent to see or share their record
“Patients Know Best (PKB) Account” is an online account that that lets you gather, edit, store, and share personal health information
“The Service” is the IT platform used to provide your online account
“Carers” are friends, family or other people that help you with your care
“Professionals” are employees of organisations using PKB whose identity and qualifications have been legally verified, for example, doctors and nurses
“Organisations” are customers of PKB that are involved in your care and that you trust to view your records, for example, hospitals
“Encryption” secures data in such a way that only those with the correct credentials can access it
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