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It is important to note also that many of the features that the app will display will be provided by a third-party provider, namely Patients Know Best (PKB), which will be integrated with . The integration of PKB and the NHS Wales app from December 2023was initially planned to happen in December 2023, but at the latest update, it has been delayed at 2024. These functionalities are: test results, library, symptoms, measurements, journal, care plans and messages, and a direct link to PKB to access all other features. While the NHS Wales App allows patients to access GP records, thanks to the integration with PKB, patients will be able to also view their data from other healthcare providers.
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