Table of Contents

Country’s healthcare system in a nutshell

Health care in Saudi Arabia is a national healthcare system in which the government provides free universal healthcare coverage through a number of government agencies. There is also a growing role and increased participation from the private sector in the provision of health care services. Saudi Arabia has been ranked among the 26 best countries in providing high-quality healthcare.

The Ministry of Health is the major government agency entrusted with the provision of preventive, curative, and rehabilitative health care for the Kingdom's population. The Ministry provides primary healthcare services through a network of healthcare centers (comprising 1,925 centers)^{throughout the kingdom. It also adopts the referral system which provides curative care for all members of society from the level of general practitioners at health centers to advanced technology specialist curative services through a broad base of general and specialist hospitals (220 hospitals). The ministry is the lead Government agency responsible for the management, planning, financing, and regulating of the healthcare sector. It also undertakes the overall supervision and follow-up of health care related activities carried out by the private sector.}

https://en.wikipedia.org/wiki/Health_care_in_Saudi_Arabia

Public vs private

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The national PHR

History

The Saudi Ministry of Health developed the Sehhaty application which was initially launched in August 2019 to achieve a number of national goals that focus on healthy lifestyles. In February of 2021, the application was updated to include COVID-19 vaccination appointment registration and test booking.

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The agreement between the MoH and DGA aimed at several matters, such as merging the health sector apps and platforms and improving the beneficiary’s experience in the health sector as well as facilitating and accelerating the deal with the government bodies. Furthermore, it intends to provide consultation services with regard to digital government and achieve efficiency of digital spending for government services. The agreement will have a positive impact on the beneficiaries, as it would raise the satisfaction rate, increase the level of digital maturing, and unify data sources, in addition to achieving a better level of services.

Features

Sehhaty Platform:

It is the unified platform of the Ministry of Health, which allows users to access health information and obtain several health services provided by various entities in the health sector in Saudi Arabia.

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Immediate consultations.
Booking and reviewing appointments.
Remote appointments.
Search for medication.
Digital Health Wallet.
Review sick leaves and medical reports.
Women's health.
Dependents’ services.
A doctor for each family (My Doctor).
Record of children's vaccinations and appointments
Following-up vital signs (Know Your Numbers service).
Counting steps.
Saving a list of medicines.
Educational content.
COVID-19 screening appointment.
COVID-19 vaccines appointment.
Vaccinations appointment
Early warning of weather conditions for asthmatics.

Challenges and areas for improvement

There is no ability for patients to view an access log i.e. unlike other platforms, users of Sehatty can’t see who accessed their record and when.

Published outcomes - statistics

Unfortunately, we couldn’t find any statistics about the use of Sehhaty in Saudi Arabia. If you have access to this information or can put us in touch with someone who has, please contact us at book@patientsknowbest.com