This section contains outlines the steps and tasks the project manager, clinical engagement lead, and speciality specialty team lead will take undertake to successfully roll out implement Patients Know Best (PKB) successfully. Whether they are rolling out PKB for the first time or fifteenth team to roll out PKBas a subsequent team, they must undergo follow the same process.
Following Once an overview understanding of PKB's key features, universal including secure messaging, the library, care plans, questionnaires/consultations, and sharing test results, is established, it will be time necessary to start commence mapping your current pathways and while designing new pathways incorporating PKB. Setting achievable goals and evaluating and measuring ones that incorporate PKB as the digital solution. Defining attainable goals and assessing the impact of using a utilising PKB are essential parts crucial components of this process.
This section of the clinical transformation toolkit will take you through each stage of rolling out toolkit contains a comprehensive guide through every stage of implementing PKB as a team. Before reading through delving into it, it will would be useful beneficial to look at review the examples of use cases and workflows on the specialty teams page here.
What's included:
Team roles: outlines the various PKB accounts assigned to team members
Team qualification form: how to qualify if a speciality team is ready to roll out PKB
Creating SMART goals: a how-to guide and examples of SMART goals
Sharing test results: clinical care is proven to be safer when patients and professionals have access to test results in real-time
Sharing letters in PKB: cost and environmental benefits of sharing letters digitally
Default privacy for a team: determines the privacy label selected for team data and team access
Patient Initiated Follow-Up: giving patients greater control over their follow-up using PKB
Patient-initiated request to move hospital: how PKB can serves serve as the digital tool to notify patients
Remote consultations: using PKB for virtual appointments enhances the convenience and accessibility
Adding videos to a patient's record: videos are a powerful way to share information between professionals and patients
Patient journey: creating innovative digital workflows for patient care
Research consent: the different ways to obtain consent for research in PKB