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PKB is currently being utilised by sexual health teams in numerous regions throughout the UK. These teams have identified the following workflows as highly effective.
Sexual health clinic
When COVID-19 hit in March 2020, the team had to cease all walk-in appointments as quickly as possible. Still wanting to deliver the services to their patients and needing to replace all their face-to-face appointments with a virtual alternative, they came up with a new way to use PKB, which has worked so well for both patients and the team hasn't returned to their old way.
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With patient and staff satisfaction high, the team will continue to build on their use of the platform to support patients to access sexual health services without stigma.
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Sexual health minor procedures
Aim: To provide informed consent care plans to patients before the treatment appointment.
Workflow
The team administrator calls the patients, inviting them to a clinical appointment, and checks that the patients have registered with their PKB record.
The appointment is sent to the patient's PKB record, followed by the informed consent care plan which the patient completes at home before the appointment.
The care plan contains
Information on how to complete it
Pre collective information
Preparations they need to take before the appointment
Informed consent
Video with details of the procedure
And yes no section for patients to click through and save
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Appointment
Healthcare professional goes into the patient's PKB record and reviews answers in the care plan
Healthcare professionals has reduced appointments from 30 to 20 minutes
Patients are informed and know what is going to happen during the appointment and any side effects they may have following the appointment
Appointment types where an informed consent care plan can be used
Key PKB features
Questionnaires
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