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Overview

Expand to display data types, starting with test results and measurements new documents on the Wayfinder screensConditions. Medications, Appointments migrated and shown in UIFormatting the layoutPatients can give 3rd parties permission to pull a subset of Improving multi team user and

Q4 (Sep - Dec) 2023

Q1 (Jan - March) 2024

Q2 (April - June) 2024

Currently working on

Will work on next

Later

Advanced questionnaires

Send/retrieve via FHIR APIs

  • View questionnaire in patient’s inbox

  • Search parameters supported for FHIR APIs

  • Rename Consultations to Questionnaires

  • Send advanced questionnaires from the UI to individual patients

  • Improve screens for sending questionnaires - will include warning when sending to many patients

  • Improve screen for downloading questionnaire responses

  • Export advanced questionnaire responses from the UI

  • Send questionnaires from the UI to all patients in a team

  • Edit completed questionnaires

  • Professionals and carers can answer questionnaires for patients

  • Patients can initiate a an advanced questionnaire

GP data

  • Backend development

  • Mapping GP data to FHIR Resources

  • Development to display GP conditions, medications, allergies

  • Update our EMIS Extract Service integration following the latest EMIS ES schema changes

  • Go live with conditions, medications, appointments in PKB UI after completing witness testing: EMIS Web first, then TPP SystmOne.

  • Make more

  • GP data available via our FHIR API: immunisations, allergies, procedures, observations.

  • Link carers to patients

  • Make documents/letters available via FHIR API

  • Display more data from GP record in PKB record

SMS support

  • Expand the phone number fields to allow users to add four distinct telephone number typesReferral letter triggers SMS invitation to register via NHS Login

    • development work

  • Referral letter triggers SMS invitation to register via NHS Login

    • go live

  • Questionnaire triggers SMS to patient

  • Appointment reminders sent via SMS

NHS

  • (likely to continue to 2025)

NHS App Wales

  • PKB in NHS App Wales

    • PKB core development completedNHS App development

  • PKB in NHS App Wales

    • NHS Login development

  • PKB in NHS App Wales

    • Whitelisting organisations to use NHS Login in Wales

  • PKB in NHS App Wales

    • Working with NHS Login to switch on for pilot organisation in Wales

NHS App Wayfinder

  • Patients get NHS App message and corresponding push notification when they have a new or updated appointment in PKB

    • Backend work

    Wayfinder - Patients can see

  • Patients get NHS App message and corresponding push notification when they have

FHIR migration

  • a new or updated appointment in PKB

    • Go-live

  • Ensure Wayfinder appointment screens match the latest NHS App designs

  • Restrict appointment messaging to at least 72 hours before appointment time

  • Wayfinder - Patients can see when they have new documents on the Wayfinder screens

FHIR APIs

  • Performance improvements and preparatory work required to onboard new customers

  • Allow patients to change privacy labels for data received via FHIR APIs.

  • Preparatory work required to onboard new customers

  • Support break-the-glass for conditions, appointments, medications.

    • Documents meta-data

  • Make more data types available in aggregated FHIR store for extraction via FHIR API, e.g. immunisations, allergies, procedures.

  • Essential infrastructure improvements

  • Documents metadata migration

  • Observations (tests, measurements) migration 

  • Support break-the-glass for conditions, appointments, medications.

Plans

  • Plans can have sections that cannot be edited by patients

  • Plans can be locked so that patients cannot edit them

  • Minor improvements to

  • Plans

  • display

Email notifications

  • Patients can unsubscribe from email notifications that are not time sensitive

  • Organisations using Organisations using our HL7 API to remove patients from teams can turn off email notifications about the discharge eventWe will address issues with demographic email notifications

  • Patients can unsubscribe from email notifications that are not time sensitive

  • Email notifications about plans added to records via HL7 will be sent to unregistered patients

  • Fix issue causing demographic email notifications to be sent for metadata changes

Identity and access management

  • One email address can be used for multiple roles

  • Registration improvements for administrative users (professionals, coordinators, organisations administrators, privacy officers)

  • Organisations can pull data for their patients from the PKB aggregated FHIR store via FHIR API

  • Patients can grant access to applications to pull their data from the PKB aggregated FHIR store

  • via FHIR API

  • Improve patient registration processOrganisations can pull their data from the aggregated FHIR store

Platform maintenance

  • No downtime releases

Features

GP data for patients in England

...

  • EMIS will go-live first, then SystmOne.

  • Initially will show conditions, medications and appointments in the UI.

  • Will make other data types available via FHIR API: immunisations, allergies, procedures, observations.

  • Will then gradually add more data to the UI as we migrate those data types to FHIR or add new screens in PKB. 

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Next (Q2 2024)

...

Later

...

  • Backend development

...

  • Mapping GP data to FHIR Resources

  • Development to display GP conditions, medications, allergies

Roadmap

Currently working on

Will work on next

Later

  • Go live with conditions, medications, appointments in PKB UI after completing witness testing: EMIS Web first, then TPP SystmOne.

  • Expand to display more data types, starting with test results and measurements.

  • Make Make more GP data available via our FHIR APIs. Link API: immunisations, allergies, procedures, observations.

  • Link carers to patients

  • Make documents/letters available via FHIR API

  • Display more data from GP record in PKB record

Advanced questionnaires

...

Why is this a priority?

...

  • sending and downloading responses from the PKB UI

    • Will support sending to individual patients first and then whole teams.

  • editing questionnaires after a patients submits

  • allowing patients to initiate an online consultation using a questionnaire

You can read more about the Advanced Questionnaires roadmap and rollout in our wiki.

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Next (Q2 2024)

...

Later

...

  • Send questionnaires and pull responses via FHIR API

  • Registered and unregistered patients can answer questionnaires from their email notification

...

  • Support search parameters for pulling responses via FHIR API

  • Patient can see their questionnaire in their record

...

  • Send questionnaires from the PKB UI

  • Download responses from the PKB UI

...

Roadmap

Currently working on

Will work on next

Later

  • Rename Consultations to Questionnaires

  • Send advanced questionnaires from the UI to individual patients

  • Improve screens for sending questionnaires - will include warning when sending to many patients

  • Improve screen for downloading questionnaire responses

  • Export advanced questionnaire responses from the UI

  • Send questionnaires from the UI to all patients in a team

  • Edit completed questionnaires

  • Professionals and carers can answer questionnaires for patients

  • Patients can ‘Start consultation’ to answer initiate an advanced questionnaire

Sending SMS notifications

...

  • referral letters

  • questionnaires

  • appointment reminders

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Next (Q2 2024)

...

Later

...

  • Expand the phone number fields to allow users to add four distinct telephone number types.

Roadmap

Currently working on

Will work on next

Later

  • Referral letter triggers SMS invitation to register via NHS Login

    • go live

  • Questionnaire triggers SMS to patient

  • Appointment reminders sent via SMS (likely to continue to 2025)

NHS App Wales

Why is this a priority?

...

Once we have NHS Login approval to go live, we will switch it on for a pilot organisation.

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Next (Q2 2024)

...

Later

...

  • Building integration with NHS App

Roadmap

Currently working on

Will work on next

Later

  • PKB in NHS App Wales

    • PKB core development completedWhitelisting organisations to use NHS Login in Wales

  • PKB in NHS App Wales

    • Working with Whitelisting organisations to use NHS Login to switch on for pilot organisation in Wales

NHS App England - Wayfinder notifications and messaging

...

Once built and signed off by the Wayfinder team, we will roll out to a single trust as a First Of Type and then roll it out for the other organisations participating in the Wayfinder programme .

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Next (Q2 2024)

Roadmap

Currently working on

Will work on next

Later

  • Patients get NHS App message and corresponding push notification when they have a new or updated appointment in PKB

  • Patients get NHS App message and corresponding push notification when they have a new or updated appointment in PKB

  • Wayfinder documents

    • Go-live

  • Ensure Wayfinder appointment screens match the latest NHS App designs

  • Restrict appointment messaging to at least 72 hours before appointment time

  • Wayfinder - Patients can see when they have new documents on the Wayfinder screens

FHIR APIs

Why is this a priority?

...

The remaining data types will be sequenced depending on customers’ abilities. We prioritise releasing the most data to the most patients.

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Next (Q2 2024)

...

Later

...

  • Conditions. Medications, Appointments migrated and shown in UI

...

  • Performance improvements and preparatory work required to onboard new customers

...

Allow patients to change privacy labels for data received via FHIR APIs.

...

Roadmap

Currently working on

Will work on next

Later

  • Make more data types available in aggregated FHIR store for extraction via FHIR API, e.g. immunisations, allergies, procedures.

  • Essential infrastructure improvements

  • Documents metadata migration

  • Observations migration (tests, measurements) migration 

  • Support break-the-glass for conditions, appointments, medications.

...

We will be working this project iteratively starting with organisation-level access and then patient-level access to their own data. After that we will focus on organisations being able to access data.

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Next (Q2 2024)

...

Later

...

  • One email address can be used for multiple roles

  • Registration improvements for administrative users (professionals, organisations administrators, coordinators, privacy officers)

...

  • Continue registration improvements for administrative users

...

  • Patients can give 3rd parties permission to pull a all or a subset of their data from the aggregated FHIR store

  • Improving experience of multi-team users

...

Roadmap

Currently working on

Will work on next

Later

  • Organisations can pull data for their patients from the PKB aggregated FHIR store via FHIR API

  • Patients can grant access to applications to pull their data from the PKB aggregated FHIR store via FHIR API

  • Improve patient registration process

Feature improvements

Throughout the year, we will continue to make minor improvements to the user interface for patients and professionals. These changes are planned regularly so we only plan three months ahead.

...

Patients will be able to unsubscribe from email notifications that are not about time-sensitive information. We are aware that patients often find email notifications about demographic updates confusing so we are exploring solutions to improve their experience.

When will this be available?

...

Q4 2023

...

Now (Q1 2024)

...

Roadmap

Currently working on

Will work on next

Later

Plans

  • Plans can have sections that cannot be edited by patients

  • Plans can be locked so that patients cannot edit them

  • Formatting Minor improvements to the Plans layoutdisplay

Email notifications

  • Patients can unsubscribe from email notifications that are not time sensitive

  • Organisations using our HL7 API to remove patients from teams can turn off email notifications about the discharge event

  • We will address issues with demographic email notificationsEmail notifications about plans added to records via HL7 will be sent to unregistered patients

  • Fix issue causing demographic email notifications to be sent for metadata changes

Platform maintenance

We dedicate engineering resources to platform maintenance to ensure the stability and reliability of our services. This includes ongoing updates, optimisations, and enhancements to our infrastructure to provide a seamless user experience. One goal that we are working towards is being able to release new versions of Patients Know Best without downtime for users and API customers. Additionally, we are prioritising security measures to safeguard our platform and protect user data from potential threats and vulnerabilities.

...