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  • Add patient - Invites a patient to the team, will create an account for the patient unless the identifiers are already in use - in which case the patient will receive an invitation to join this team (and the patient will appear underneath the activated patient list until they accept)

  • Search for a patient by ID/DOB/Name

  • Go - Clicking the 'Go' button loads a list of all patients, displaying in alphabetical order by surname.

  • Enter Patient Record - Click the patient's name to enter their record.

  • Send Message - Send a message to a patient

  • Start Consultation - Send a consultation to a patient

  • Remind to Register - If a patient has been invited to register to PKB but had not yet completed the registration process, a professional user can 'Remind' them to do so by resending the invitation email.

  • Reset Password - If a patient has forgotten their password they can use our 'Forgot Your Password?' feature. However, if they also forget their security question they will be unable to do this. A professional user can reset a patient's password in this instance by using this feature.

  • Notifications - This area displays the subject of the last five discussion message messages or appointments received , and provides a shortcut link to view them.

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  • Send message - Send a message to patients, colleagues, and carers. For more information on discussions, please click here.

  • Start consultation - Send a consultation to patients. For more information click here.Call patient - Conduct an audio or video consultation with a patient via skype - Please note the patient's Skype ID must have been included on their record to use this feature. For more information click here.

  • Filter Discussions - By default all discussions are listed. Use the filter options to only few the discussions of a particular patient over a set period of time.

  • View a discussion

  • Reply to a discussion

  • Attach a document to a discussion

  • Hand over a discussion

  • Add contacts to a discussion

  • Leave discussion

  • View discussion activity timeline

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For further information and a how to guide please see our Manual site.