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Welcome to patient - viewed by patients on their homepage
Information about your team - viewed by patients on the Sharing page
Footer for email messages - this can be entered as plain text or HTML and will appear at the bottom of all email notifications
You can also have organisation wide custom text or a logo in the email notifications sent by Patients Know Best (PKB) to their patients and professionals. This is an extension of PKB’s white labelling functionality. If you would like to personalise email notifications for your organisation or discuss our white labelling functionality, please contact your customer success team member to set these up for you.
Welcome to professional - this is a welcome message to professionals which they can view on their homepage
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Click the 'Consent' tab on the ‘Institution’ page. Tick the box next to each consent question you want the patient to see and click ‘Save’.
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All patients on the team will be shown advanced consent questions during their consent walkthrough, which occurs immediately after registration.
Users can update their consent preferences from the ‘Sharing’ pages at any time.
The advanced consent questions appear for patients of all ages.
How do I include research partners and a link to more information in the questions?
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If a patient has more than one local or more than one national identifier, there will be one row for each number. For example, if they have two local identifiers there will be two rows for the patient in the CSV, one for each identifier. The email address included in the CSV is the email address on the patient's record that's marked as main.