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Patients have access to secure messaging (saving time on the phone).
Messaging across multi-care providers, including carers in the conversations
Universal Messaging is the ability for patients to message clinical and non-clinical teams
Team-based messaging allows teams to automatically receive secure messages and questionnaires as a group rather than as individualsindividual
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Questionnaires
Patients can initiate a questionnaire by clicking Start Questionnaire on their homepage or directly within the NHS App. Once completed, the questionnaire can be sent to a professional or team.
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PKB has created a number of individualised and editable care plan templates for renal teams and their patients.
My Condition Care Plan: HL7 care plan allows patients to view up to date medications and treatment plans
Managing My Chronic Kidney Disease Care Plan: information care plan with videos and advice on how to manage chronic kidney disease
Managing My Symptoms with Advanced Kidney Disease Care Plan: what to track and monitor and information about the team
Enhanced Recovery After Surgery Care Plan: post-surgery care plan
My Kidney Results and Measurements Tracker Care Plan: a place to track blood pressure and weight and view kidney blood results
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The UKKA is now providing PKB with standard ranges for select tests: sodium, Haemoglobin, Albumin Creatinine Ratio in urine (ACR), Protein/Creatinine ratio in urine (PCR), Cholesterol, HbA1c, Phosphate, eGFR, Creatinine, Potassium, and Urea.
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Further information
Patient view: an overview of the partnership and how it benefits patients
Renal care plan templates: four renal-specific care plans used by renal teams - enhanced recovery post Kidney surgery, my advanced kidney, My conditions HL7 care plan and my kidney tracker care plan
Renal questionnaire template: for patients to complete in preparation fortransplant follow up appointment
Renal Comms toolkit: includes background info, examples and useful information
The ‘future is bright’ for patients of the Kidney Dietetics Service: how the Kidney Dietetics Service at Hull University Teaching Hospitals NHS Trust supports acute renal patients via PKB
Kidney Dietetics at Hull: Using a personal health record to improve patient engagement and deliver a digital dietetics service to kidney patients
Improvements based on feedback from UK Kidney association patients blog: how patient usage and feedback are making improvements in the PKB