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The SystmOnline user guides are also available to SystmOne staff member on this page by selecting ‘Documents & Training Guide’ and navigating down to SystmOnline.
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How does
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a GP practice enable online services for a patient?
The GP Practice staff member will need to retrieve the patient record and navigate to the Online Services node. Note: The clinical/administrative tree that is displayed down the left hand side within the SystmOne patient record is configurable so the placement of this node within the tree(s) can vary practice to practice and user to user.
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NOTE: GP staff members will need to ensure that a review has been performed for either the full clinical or detailed coded record, depending on which the patient has access to. This is done by selecting Set full/codes clinical record start date(s) via the Online Services node.
How can a
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GP practice increase online services access for a patient?
From the online services node in the patient record, the GP Practice user will need to select 'Add or remove services'
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The GP Practice user can increase the level of access from the ‘Amend Online Services’ dialog
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How can a GP practice reset online services
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for a patient?
From the online services node in the patient record, the GP Practice user will need to select 'Reset third party links'.
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