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The PHR
DRIEFCASE DRiefcase is India's first Personal Health Record (PHR) app to be approved by the National Health Association Authority (NHA) for the roll-out of the Ayushman Bharat Digital Mission (ABDM) roll-out.
The DRIEFCASE DRiefcase Health Locker app enables the user allows users and their family families to securely maintain store and access their medical records anytime and , anywhere. The app has With a focus on personal health records management that provides ease of , the app offers easy upload and ensures fast quick retrieval of patient’s patient data, to enable enabling safe remote care.
To access and share their health records digitally, people users need an ABHA account (previously called formerly known as Health ID), which serves as a unique health accountidentifier.
There are some premium versions of the app with offering additional features (more details detailed below in the ‘features’ ‘Features’ section).
DRIEFCASE DRiefcase also has offers a clinic management system for Doctors and Providers – DRIEFCASE doctors and healthcare providers called DRiefcase Connect. This is a comprehensive practice management platform for individual doctors, polyclinics, and small hospitals that helps improve , designed to enhance productivity for Doctorshealthcare professionals.
History
DRiefcase was founded in 2016 by Sohit Kapoor and Harsh Parikh, both former investment bankers motivated by their personal experiences with the healthcare system. Observing the inefficiencies and lack of digitisation in healthcare, they sought aimed to replicate the digitisation advancements seen in financial services. They believed that, in India, where healthcare data is scattered across multiple providers, patients must should be the central decision-makers and aggregators of their own healthcare datainformation. This vision led to the creation of DRiefcase as a Personal Health Record (PHR) platform, designed to simplify the burden of health records management and reduce bridge the information gap between patients and doctors by making facilitating quick and easy access to medical history quick and easyhistories.
At the time of its inception, digital health was still nascent in its infancy in India, with national conversations about it only beginning in 2017. Despite the early challenges, DRiefcase has been self-funded by the founders and has gradually grown expanded its capabilities and user base.
The company’s Minimum Viable Product (MVP) was a simple basic storage platform for photos of medical records, followed by a rapid data retrieval feature—a critical need feature—an essential service in India, where doctors see hundreds of patients daily in brief consultations.
Today, the digital health landscape in India has evolved, with many records now being digital and citizens able to create a unique health ID , known as ABHA. This system links patient records to their ABHA accounts, though although widespread adoption is still underwayin progress, with a governmental directive for requiring all providers to connect within the next three years.
In February 2022, India’s National Health Authority approved the integration of DRiefcase with the Ayushman Bharat Digital Health Mission (ABDM), allowing enabling DRiefcase to launch a faster check-in service for ABDM.
Today, DRiefcase is India′s India’s only fully ABDM-integrated health-tech solution that allows users to easily securely store, access, and share their medical records in within the healthcare ecosystem.
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The primary use of the platform involves ABDM related functionalitiesfunctionalities related to the Ayushman Bharat Digital Mission (ABDM), such as the creation of an ABHA, management of consent and health records, as well as individuals scanning or capturing and the ability for individuals to scan or capture images of their health documents and then for uploading them. Patients can then share their record records with doctors.
Besides In addition to inputting their own information, patients will have access to data entered by their doctordoctors, but this feature is only available if the clinic has purchased and is utilizing utilising DRiefcase (or other another ABDM complaint -compliant platform).
Patients can upload:
- radiology
Radiology reports
- pathology
Pathology reports
- laboratory
Laboratory reports
Patients
They can also take notes about their health in a journal
...
. Auto-tagging and indexing
...
help patients easily locate
...
and retrieve any record
...
. Patients can create profiles
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for all family members
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using a single account.
If the clinic is using DRiefcase
...
Connect (the EHR developed by the same company)
...
and
...
doctors have
...
opted to share records with patients, the latter will
...
have access to:
- their
Their diagnosis
,medication, Medication
- immunizations
Immunisations
- procedure
Procedure history
. - their appointments
Appointments (
and getwith reminders)
- patients would also be able
The ability to book new appointments
. - video
Video consultations
At the beginning of December 2023, DRiefcase launched a new app feature
...
called "Call for Blood
...
,
...
" designed to address the critical need for timely blood donations during medical emergencies.
...
Users seeking blood within a city can connect with willing donors through the app. Harsh Parikh, Co-Founder of DRiefcase
...
, states, "This is not just an app feature
...
; it's a lifeline for those in need. Our goal is to save lives and ensure that vital resources are always at hand." To use the feature, the recipient
...
must download the DRiefcase app, click the 'Call for Blood' icon
...
in the main menu, and provide
...
essential details, including
...
name, blood group, contact
...
information, and location. Following the submission of this data, the recipient's request will be displayed within the app, and a notification will be sent to DRiefcase users
...
in the same geographical area.
One An additional service (rather than a feature) offered by the company is the ‘Scan at Home’, to help which helps people digitise their medical history: on . Upon request, their team can go to people's homes and visit homes to scan all their medical records. Some of these services offered by DRiefcase are premium and are subject to a price of 1000₹priced at ₹1,000 (equivalent to 12 US dollars$12 USD).
List of services, as available on the DRiefcase official website:
Patients can ship or deliver by hand their medical records to DRiefcase. Patients They can then pick them up or request for a delivery at to their premisepremises. This service is for free of charge.
DRiefcase can collect the medical documents at from the patient’s premises, scan them, and return them. This service costs 1000₹ ₹1,000 and is available all over throughout India.
DRiefcase can scan and upload the medical documents at the patient’s premises. This service costs 1000₹ ₹1,000 and is available in selected select Indian cities.
Once the patient’s records are uploaded, DRiefcase can send the patient a digital copy of their record on a flash drive or CD. This service costs 1000₹ ₹1,000 and is available all over across India.
In June 2024, the company, together with its partners, launched healthcare services such as pathology, health loans, insurance, and teleconsultations, with DRiefcase earning commissions on transactions. For instance, when booked through the platform, the company receives a commission for the services.
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Despite its many successes, DRiefcase faces several challenges. A significant one is the adoption and data flow of the ABHA ID system by healthcare providers, which relies heavily on the federal government’s management. Although Driefcase now DRiefcase currently receives between 25,000 to and 30,000 patient records daily from the 80,000 new users registering each day, these records are mostly primarily consist of PDFs and basic consultation summaries. For many other patients, data from hospitals is still not yet flowing seamlessly.
Another area for improvement is the ability for patients to view an access log, allowing which would allow them to see who accessed their records and when—a when. This feature is currently lacking in DRiefcase.
MoreoverFurthermore, while the app has captured 50% of the market share, DRiefcase is still in the early stages of monetisation. The company has not yet fully calculated the Return on Investment (ROI) or the lifetime value of its users, as its healthcare services, such as pathology , and health loans etc, were only recently launched recently.
Published outcomes - statistics
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