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Appointment letters: confirmations, reminders, reschedules, referral acknowledgement letters or missed appointment letters.
Treatment letters: admission, discharge letters and summaries, operative reports, clinician review summaries, pre-assessments including patient leaflets and advice, Multidisciplinary team meeting notes, health screening reports or follow-up instructions letters.
Test letters: screening invitations, test results, or requests for further tests.
Referral letters: updates, outcomes, or next steps.
Health monitoring: check-up invitations or chronic condition updates.
Administrative letters: consent forms or service access details.
Informational letters: health advice, health promotion, birth reports, support documents, signposting documents or care summaries.
Urgent letters: emergency scheduling or recalls.
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