1. The professional should generate a meeting link for their chosen video conferencing software.
2. The professional should search for the patient on PKB and when found they should click ‘Send Message’.
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3. In the message, the professional should paste the meeting link they generated from their video conferencing software, and should explain to the patient how to use the link. They should press ‘Send’ to send the message to the patient.
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4. The patient will receive an email stating they have a new message and will provide a URL which will take them to the exact message you have sent.
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