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Challenges and areas for improvement
Challenges and areas for improvement?The budget allocated by the Welsh government for the development of the NHS Wales App is smaller than the budget provided for the NHS App in England. As a result, there will be fewer features, and the development process has been and will continue to be slower by comparison.
The government's special health authority Digital Health and Care Wales (DHCW) has locked down both use of NHS Login and access to the NHS Wales App.
Agreements will be between Health Boards and DHCW on behalf of apps or private sector providers rather than those providers getting single approval for use across Wales which means that integration rollout will be slowed and will lead to less private sector collaboration.
While the NHS Wales App should function as a single entry point for digital health and care services for all patients, this will result in unequal access across health boards during these slow rollouts
Published outcomes - statistics
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