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english summary
Welcome to your Patients Know Best (PKB) account. This is a summary of our account service agreement with you.
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If you find a problem with data within your PKB record from a PKB customer, e.g. your hospital doctor, please contact that clinical team. If you find a problem with data you entered into PKB, e.g. symptoms, messages and output from home devices, please contact PKB directly via help@patientsknowbest.com
Questions related to data protection and privacy can be addressed to Patients Know Best at:
David Stone
Patients Know Best
St John's Innovation Centre
Cowley Road Milton
Cambridge
CB4 0WS
Email: dpo@patientsknowbest.com
Patients Know Best’s complaint procedure is documented here.
Last Updated: February 2022
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In order to help us to provide and further develop the Service, we may collect certain information about Service performance, your machine and your Service use. We may automatically upload this information from your machine. This data will not personally identify you. You may read about this information collection in more detail in the privacy notice.
7. Software
You will not copy, disassemble, decompile, or reverse engineer any software, code, script or content included in the Service, except and only to the extent that the law expressly permits this activity. You must comply with all domestic and international export laws and regulations that apply to the software. These laws include restrictions on destinations, end users and end use.
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Questions related to data protection and privacy can be addressed to Patients Know Best at:
David Stone
Patients Know Best
St John's Innovation Centre
Cowley Road Milton
Cambridge
CB4 0WS
Email: dpo@patientsknowbest.com
Patients Know Best’s complaint procedure is documented here
11. Changes to the Service; If We Cancel the Service
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Patients Know Best is a private company limited by shares, which is registered in the United Kingdom with company registration number 6517382. Its full name is Patients Know Best Limited, and its registered office is at St John's Innovation Centre, Cowley Road, Cambridge CB4 0WS.
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Approval and review
PKB-UA was approved by the DPO, Head of Information Governance and the Executive Board on the 22nd of February 2022. |  |
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User Agreement - Updated: [22.02.2022] - Reviewed: [19.03.2024] | |