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Paediatric teams are using use PKB to give parents and carers more control over their child’s care and empower them with care plans, a comprehensive library and messaging functionality to self manage their care and health.

Current problems

  • Parents/carers have to bring a child's medical history information to each appointment

  • Disjointed care across multi-services

  • Lots of paper leaflets are being mailed to parents/patients

  • Lack of communication across sectors

  • Parents/carers having to repeat their child’s story

  • Medication reconciliation

PKB solution

  • Immediate notification to patients/carer alongside a digital copy letter, accessible via the NHS App.

  • Share videos

  • Digital and individual care plans, including Shared Decision Support Tools

  • Personal health record from birth

PKB

Benefits

benefits

  • Individual and group care plans

  • Online resource library

  • Secure messaging between patients, carer and team

  • Digitally appointment letters and appointments

  • Access to laboratory results

  • Symptom and measurement tracker

Paediatric Case Study

Key PKB features

Questionnaires 

Patients can initiate a questionnaire by clicking Start Questionnaire on their homepage or directly within the NHS App. Once completed, the questionnaire can be sent to a professional or team.

Teams using the questionnaire tool can ensure the outcome of clinical reviews is recorded and the patient has a copy. Teams can also identify patients suitable for virtual appointments or pre-operative assessment questionnaires.

New Advanced Questionnaires  

PKB’s new

PKB's advanced questionnaire functionality

includes

The features include:

  • Scoring and calculations

  • Branching, allowing patients to complete the parts of the questionnaire that are relevant to them

  • Coded fields questionnaires can be mapped to clinical codes

  • Patients can save drafts

  • Send questionnaires to patients who aren’t registered or already in your team

Questionnaire templates 

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Messaging

  • Patients have access to secure messaging (saving time on the phone).

  • Messaging across multi-care providers, including the parents/carers in the conversations

  • When parents send videos, parents/carers add doctors and nurses to the thread so they can look at the video together

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Library

  • Relevant leaflets into the library

  • Meet the team videos / including admin staff - patients know the whole team

  • Videos by the team instructing parents/carers/patients about different aspects of epilepsy

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Care plans

  • Individualised templates with escalation plans

  • In and output charts

  • Seizure Diary

  • All about me

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Journal

  • Details of specific seizures, including the time preceding a seizure. The nurses have commented that this detailed information hasn’t been wasn’t shared prior to PKB.

Symptoms & Measurements

  • Tracking seizure triggers and types/frequency of seizures

  • Allows clinicians and parents/carers to see trends or patterns

Further information