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How we use your information

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For some Organisations, PKB has a Joint Controller Arrangement (JCA) that sets out what data each party is responsible for. You can see a copy of the template JCAs below, although the specifics of the agreement may vary slightly from Organisation to Organisation:

Joint Controller Agreement

For other Organisations, PKB has an Information Processing Agreement, which says that PKB is a Processor for that Organisation’s data.

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You can write to our DPO: dpo@patientsknowbest.com

Patients Know Best Ltd Contact Routes

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A User's continued use of the Service constitutes the User’s agreement to this privacy notice. If you feel you need further information please refer to The PKB Manual and the PKB Information Governance Wiki below or contact us through patientsknowbest.com/contact-us .

Please Note: If you registered with PKB prior to 2nd February 2022, please see the previous Privacy Notice related to your registration and consent.

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Approval and review 

PKB-PN v5.2 (EU) was approved by the DPO, Head of Information Governance and the Executive Board on the 21st of March 2022. 

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Privacy Notice - Version 5.2 (EU) - Updated: [

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21.03.2022] - Reviewed: [19.03.2024]