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hiddentrue

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Task details

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Review cycle

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Annually

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Plain english summary

Welcome to your Patients Know Best (PKB) account. This is a summary of our account service agreement with you.

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If you find a problem with data within your PKB record from a PKB customer, e.g. your hospital doctor, please contact that clinical team. If you find a problem with data you entered into PKB, e.g. symptoms, messages and output from home devices, please contact PKB directly via help@patientsknowbest.com

Questions related to data protection and privacy can be addressed to Patients Know Best at:

David Stone

Patients Know Best

St John's Innovation Centre

Cowley Road Milton

Cambridge

CB4 0WS

Email: dpo@patientsknowbest.com

Patients Know Best’s complaint procedure is documented here.

Last Updated: February 2022

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In order to help us to provide and further develop the Service, we may collect certain information about Service performance, your machine and your Service use. We may automatically upload this information from your machine. This data will not personally identify you. You may read about this information collection in more detail in the privacy notice.

7. Software

You will not copy, disassemble, decompile, or reverse engineer any software, code, script or content included in the Service, except and only to the extent that the law expressly permits this activity. You must comply with all domestic and international export laws and regulations that apply to the software. These laws include restrictions on destinations, end users and end use.

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Questions related to data protection and privacy can be addressed to Patients Know Best at:

David Stone

Patients Know Best

St John's Innovation Centre

Cowley Road Milton

Cambridge

CB4 0WS

Email: dpo@patientsknowbest.com

Patients Know Best’s complaint procedure is documented here

11. Changes to the Service; If We Cancel the Service

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