In case you completed our checklist and the connectivity issue still manifest, please please supply below information If going through our checklist does not help to resolve your connectivity issue, please supply the information below when reporting an issue to our support desk (email: help@patientsknowbest.com):
IP address of the machine where error was observed.
or NAT egress IP as that service appears to outside of your organization.
Integration engine parameters:
Supported TLS versions
Supported cipher suites
Trusted Root CA certs
Target hostname and/or IP you're trying to connect to.
Exact symptom (a stack trace ideally).
These This information will help us to quicker troubleshoot root the causes of your issue more quickly.