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Other key sections of the record include (Mon Espace Santé, n.p.):

  • Medical conditions: A summary of diagnoses.

  • Treatments and medications: Details of current and past treatments.

  • Hospitalisation and disabilities: Information on inpatient stays and any disabilities.

  • Risk factors: Documentation of allergies, family medical history, and lifestyle factors.

  • Vaccinations: Records of immunisations.

  • Health measures: Metrics like weight, height, BMI, heart rate, and blood pressure.

  • Documents: A section where both healthcare professionals and patients can upload important documents like vaccination certificates. Test results are also stored here, although patients must download the test report itself, as it is not displayed directly within the record.

Additionally, a secure messaging feature allows patients and healthcare professionals to communicate, though these conversations can only be initiated by the medical team. Only the professional can start communication.

Patients can also share a summary of their profile with selected healthcare professionals. For families, Mon Espace Santé allows parents to activate profiles for their children, automatically linking these to the parent's records.

Another feature is The privacy control : patients can feature lets a patient review all reports and decide which healthcare providers can access their information.

(Mon Espace Santé, n.p.)

Challenges and areas for improvement

Despite its comprehensive offerings, Mon Espace Santé faces several challenges:

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Challenges include:

  • Automatic data integration from hospitals remains inconsistent due to the platform being in its early stages, and automatic data integration from hospitals varies widely.

  • Even when healthcare systems are connected to Mon Espace Santé, the data are not yet fully structured or coded for optimal use.

  • Mon Espace Santé has not yet gained widespread daily use, as the adoption statistics indicate.

  • The platform lacks functionality resulting in patient profiles often displaying only a partial view of their health data.

  • Some information is not fully structured or coded. For instance, test results are typically provided as PDF files sent by healthcare facilities, rather than being integrated into a structured format within the platform.

  • As the statistics below indicate, the platform has not yet achieved widespread adoption.

  • Patients are unable to view or manage appointments directly through the platform.

(PKB interviews, 2024)

Published outcomes - statistics

According to the latest report from the National Health Insurance Fund (CNAM), Mon Espace Santé has been adopted by 65.7 million policyholders. HoweverAn article published on 17 February 2023 by Agence du Numérique en Santé highlights the achievements of Mon espace santé in its first year. Since its launch, 65.7 million French citizens—representing over 90% of the insured population— have a profile. Of these, however, only 7.9 million users—around (11.5%—are 5%) have actively engaging engaged with the platform.According to an update from L'Express, as

From 1 January 2022 to January 2023, over 42.5 million health documents were shared with patients via Mon espace santé, and more than 1.7 million messages have been sent by healthcare professionals to users through the platform (Agence du Numérique en Santé, 2023).

As of 21 March 2024, Mon Espace Santé has 11 million active patient users, while 11 million patients (16.7%) and 45,000 general practitioners are also utilising the platformactively using MES (L'Express, 2024).

Screenshots

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Once patients click to view When a patient clicks to see their medical profile, they find get this menu to navigate the record:

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Bibliography

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