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Automatic data integration from hospitals varies widely as remains inconsistent due to the platform is still being in its early stages.
Data are not yet fully structured or coded for optimal use.
Daily use is not widespread as the adoption statistics indicate.
Seeing or manage appointments directly is not possible in the platform.
Published outcomes - statistics
65.7 million policyholders has adopted Mon Espace Santé according the latest report from the National Health Insurance Fund (CNAM). Only 7.9 million users (11.5%) were actively engaging with the platform.
, resulting in patient profiles often displaying only a partial view of their health data.
Some information is not fully structured or coded. For instance, test results are typically provided as PDF files sent by healthcare facilities, rather than being integrated into a structured format within the platform.
As the statistics below indicate, the platform has not yet achieved widespread adoption.
Patients are unable to view or manage appointments directly through the platform.
(PKB interviews, 2024)
Published outcomes - statistics
An article published on 17 February 2023 by Agence du Numérique en Santé highlights the achievements of Mon espace santé in its first year. Since its launch, 65.7 million French citizens—representing over 90% of the insured population— have a profile. Of these, however, only 7.9 million (11.5%) have actively engaged with the platform.
From 1 January 2022 to January 2023, over 42.5 million health documents were shared with patients via Mon espace santé, and more than 1.7 million messages have been sent by healthcare professionals to users through the platform (Agence du Numérique en Santé, 2023).
As of 21 March 2024, 11 million patients (16.7%) and 45,000 general practitioners , are actively using MES as of 21 March 2024 (L'Express, as of 21 March 2024).
Screenshots
When a patient clicks to see their medical profile, they get this menu to navigate the record:
Bibliography
Agence du Numérique en Santé, 2023. Mon espace santé a 1 an! Available at: https://esante.gouv.fr/actualites/mon-espace-sante-1 (accessed: 18 November 2024).
Atos International, 2022. Atos successfully deploys Mon Espace Santé, France’s online health platform. Yahoo! Finance. Available at: https://finance.yahoo.com/news/atos-successfully-deploys-mon-espace-091000705.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAADikyhlgsw7wl8s3ZW_OBJsmDRWARPuuGjHtoZwUYmM-B7rlV06bwH4tb4dZ9ozlzoIP7V4iT1T3awlB0wY4q1Sgr-_e1JtwlyXO6e39Yb8pm4lf7wRCbQay6q0AIsTW1Ku8_3sYdyC75nrsgjv6chVlk7mhLiA79P6hWJ1c3yiN (accessed: 30 October 2023).
Fischer, A., 2024. "Mon Espace Santé", une action de santé publique bienvenue. L'Express, 21 March. Available at: https://www.lexpress.fr/sciences-sante/mon-espace-sante-une-action-de-sante-publique-bienvenue-par-le-pr-alain-fischer-MALU573CHVAXBJ7AZNRKQVBRSI/ (accessed 20 April 2024).
Mon Espace Santé.,n.p. Public service to manage your health. Accessed at: https://www.monespacesante.fr/ (accessed: 30 August 2023).
Simon, P. and Moulin, T., 2022. Téléconsultation, télé-expertise, télésurveillance médicale: l’apport de «Mon Espace Santé». Bulletin de l'Académie Nationale de Médecine, 206(5), pp.643-647. Available at: https://www.sciencedirect.com/science/article/pii/S000140792200111X (accessed 3 November 2024).
The Commonwealth Fund, 2020. France: International Health Policy Center. (online) Available at: https://www.commonwealthfund.org/international-health-policy-center/countries/france (accessed 18 July 2024).
World Health Organization, 2024. France: Health System Summary 2024. Health System Summary. 20 May 2024. (online) Available at: https://eurohealthobservatory.who.int/countries/france (accessed 25 July 2024).
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