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  • Automatic data integration from hospitals varies widely as remains inconsistent due to the platform is still being in its early stages.

  • Data are not yet fully structured or coded for optimal use.

  • Daily use is not widespread as the adoption statistics indicate.

  • Seeing or manage appointments directly is not possible in the platform.

Published outcomes - statistics

65.7 million policyholders has adopted Mon Espace Santé according the latest report from the National Health Insurance Fund (CNAM). Only 7.9 million users (11.5%) were actively engaging with the platform.

  • , resulting in patient profiles often displaying only a partial view of their health data.

  • Some information is not fully structured or coded. For instance, test results are typically provided as PDF files sent by healthcare facilities, rather than being integrated into a structured format within the platform.

  • As the statistics below indicate, the platform has not yet achieved widespread adoption.

  • Patients are unable to view or manage appointments directly through the platform.

(PKB interviews, 2024)

Published outcomes - statistics

An article published on 17 February 2023 by Agence du Numérique en Santé highlights the achievements of Mon espace santé in its first year. Since its launch, 65.7 million French citizens—representing over 90% of the insured population— have a profile. Of these, however, only 7.9 million (11.5%) have actively engaged with the platform.

From 1 January 2022 to January 2023, over 42.5 million health documents were shared with patients via Mon espace santé, and more than 1.7 million messages have been sent by healthcare professionals to users through the platform (Agence du Numérique en Santé, 2023).

As of 21 March 2024, 11 million patients (16.7%) and 45,000 general practitioners , are actively using MES as of 21 March 2024 (L'Express, as of 21 March 2024).

Screenshots

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When a patient clicks to see their medical profile, they get this menu to navigate the record:

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Bibliography

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