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For more information about the email notifications sent to patients and carers, please read our manual. The full text of emails sent to patients and carers can be found here.
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Professionals are notified when they receive a message from a patient, are added or removed from a team or receive an invitation. For more information about the email notifications sent to professionals, please read our manual.
Automatic CC is a feature that allows teams to automatically receive secure messages as a group rather than as individuals. For teams who have this feature enabled, everyone in the team who is contactable receives a copy of the message. The feature is being piloted at the moment. If a team is interested in this feature, please speak to the customer success team.
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