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Patients have access to secure messaging (saving time on the phone).
Messaging across multi-care providers, including carers in the conversations
Universal Messaging is the ability for patients to message clinical and non-clinical teams
Team-based messaging allows teams to automatically receive secure messages and questionnaires as a group rather than as individualsindividual
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Questionnaires
Patients can initiate a questionnaire by clicking Start Questionnaire on their homepage or directly within the NHS App. Once completed, the questionnaire can be sent to a professional or team.
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PKB has created a number of individualised and editable care plan templates for renal teams and their patients.
My Condition Care Plan: HL7 care plan allows patients to view up to date medications and treatment plans
Managing My Chronic Kidney Disease Care Plan: information care plan with videos and advice on how to manage chronic kidney disease
Managing My Symptoms with Advanced Kidney Disease Care Plan: what to track and monitor and information about the team
Enhanced Recovery After Surgery Care Plan: post-surgery care plan
My Kidney Results and Measurements Tracker Care Plan: a place to track blood pressure and weight and view kidney blood results
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Track symptoms and measurements related to kidney disease
Allows clinicians to see trends or patterns
Patient ability to share their kidney data
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Test results
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Patients receiving blood results as soon as they’ve been processed
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The clinical team can view bloods in PKB professional account
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Some patients' records will directly integrate with a Trust, allowing for the immediate transmission of test results and reference ranges; however, if no such integration is in place, some patients will only receive results from the UKKA. Ranges often vary due to differences in how laboratories perform their tests, which is why laboratories send reference ranges for each test result.
The healthcare organisation responsible for the kidney centre needs to send these reference ranges to the UKKA, which sends them to PKB to display alongside your test results.
The UKKA is now providing PKB with standard ranges for select tests: sodium, Haemoglobin, Albumin Creatinine Ratio in urine (ACR), Protein/Creatinine ratio in urine (PCR), Cholesterol, HbA1c, Phosphate, eGFR, Creatinine, Potassium, and Urea.
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Further information
Patient view: an overview of the partnership and how it benefits patients
Renal care plan templates: four renal-specific care plans used by renal teams - enhanced recovery post Kidney surgery, my advanced kidney, My conditions HL7 care plan and my kidney tracker care planRenal questionnaire template: for patients to complete in preparation fortransplant follow up appointment
Renal Comms toolkit: includes background info, examples and useful information
The ‘future is bright’ for patients of the Kidney Dietetics Service: how the Kidney Dietetics Service at Hull University Teaching Hospitals NHS Trust supports acute renal patients via PKB
Kidney Dietetics at Hull: Using a personal health record to improve patient engagement and deliver a digital dietetics service to kidney patients
Improvements based on feedback from UK Kidney association patients blog: how patient usage and feedback are making improvements in the PKB