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Patients send secure messages to professionals, including images
Images do not have to be stored on local system to be shared with the clinical team
Removed apprehension about sharing images on a digital platform
Explanations given by professionals on how to send messages within PKB
Care delivered through PKB
No face-to-face appointments needed
Here, you can find comprehensive instructions on how to send a photo through PKB secure messaging in the PKB manual.
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Pre clinic questionnaires
Post-operative questionnaires
Assessment for adult care in the day surgery unit
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Messaging
Patients have access to message their healthcare team (saving time on the phone)
The Admin team can triage messages. Either resolving or passing onto another speciality team
Universal Messaging is the ability for patients to message clinical and non-clinical teams
Team-based messaging allows teams to automatically receive secure messages and questionnaires as a group rather than as individuals
Patient initiated messaging
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Library
Disease and condition information with advice and resources
Treatment plans, for example, a rehab program with videos and advice a patient needs to watch and read each week
Details and links to National and local support groups and website
Professional alliance information
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Care plans
PKB have a care plan toolkit with examples of care plan templates used by teams. There is a process for teams to amend care plans or create new ones here. A selection of peri-operative care plans is below.
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Sexual health care plan templates: informed consent care plan and workflow diagram
Contraceptive pill checklist: workflow and care plan template example
Improving access to health service: a case study from a sexual health clinic using PKB
Expert patient's perspective: explaining how they use PKB to manage their healthcare conditions