What is a carer?
In PKB, a carer is someone who has been granted access to a patient record but is not caring for the patient as a clinician. This is normally used by family and friends so they can keep up to date with the latest information in the patient record and help the patient manage their own care.
How do I become a carer?
There are multiple ways you can become a carer in PKB. If you already have a PKB record you can ask for access or, if you have never used PKB before, the patient or their clinicians can invite you as a carer from the ‘Friends and family' tab of the ‘Sharing' page in the patient’s record.
If you are in England and Wales, you can create your own record using NHS login. NHS Login can be found on any of the PKB login pages and will allow you to create a verified record. Steps by step instructions on how to register for PKB via NHS Login can be found here.
How can a carer be invited?
It is recommended (but not mandatory) that, if the carer is based in England or Wales and has not yet registered for their own PKB record, they should be directed to the NHS Login button on any PKB login homepage where they can register/create their own record which will be verified via the NHS Login process.
To then invite this patient as a carer, a patient or a professional can go to Sharing > Friends/Family and click ‘Add carer', which will take the user to the ‘Invite your caregiver’ form. Once the form is completed, an invitation will be sent to the carer’s email address.
How do I ask for access?
Click the Sharing icon and select Friends/Family. Click ‘Ask for access’ and complete the form.
How do I accept an invitation?
Once you receive the invitation via email, you need to follow the link. If you are already registered, this will accept the invitation. If you are not registered, the link will take you to a registration form. Once you’ve registered, you’ll be added as a carer.
How do I find my carers and people I’m caring for?
Go to Sharing > Friends/Family and everyone you care for, as well as all of your carers, will be listed.
How do I use the record?
The functionality is exactly the same for carers as it is for patients. For more information, please see our patient pages.