Hungary

Hungarians' inventiveness may begin with their language. The language has a complex grammar style that trains cognitive agility. Due to migration then isolation, the language is unrelated to most surrounding European neighbours. The small nation’s speakers have to learn a different language structure to communicate with the rest of the world, further training cognitive agility. John von Neumann (creator of computing architecture), Charles Simonyi (creator of Microsoft Office) and Andrew Grove (co-founder of Intel) are all Hungarian-American technologists.

Country’s healthcare system in a nutshell

Hungary’s single health insurance covers nearly all residents. Its range of services is more limited compared to other European Union countries.

Since 2011, reforms have centralised the system, with the national government overseeing strategic direction, financing, regulations, and most specialist and inpatient care. The Ministry of Human Capacities manages the system through the National Healthcare Service Centre (ÁEEK), which coordinates care, plans hospitals, and oversees licensing. In 2012, the central government took control of local hospitals from county and municipal authorities, with ÁEEK managing these state-owned facilities.

The single health insurance fund is administered by the National Institute of Health Insurance Fund Management (NEAK), which is supervised by the Ministry of Human Capacities. Funding is derived from payroll contributions and government transfers.

Healthcare delivery is predominantly hospital-based, with the national government directly managing hospitals and providing most inpatient and outpatient services, though some local governments still operate polyclinics (World Health Organization, 2023).

Health insurance covered the entire population of Hungary, including both members of health insurance schemes and those with free access to state-provided healthcare services (Our World in Data, n.p.).

Public vs private

Health care spending by country in 2021 (3).svg
Source: The World Bank.
The pink column refers to the public expenditure as a % of the country’s total healthcare expenditure. The blue dot is the country’s expenditure on health per capita, expressed in international dollars at purchasing power parity.

The national PHR

History

The National eHealth Infrastructure and its specialised modules were established under the Social Infrastructure Operating Programme. Funding was from the European Union and the Hungarian State. Total investment amounted to 4.87 billion Hungarian forints (approximately 13.15 million USD). Continuous development of the system is ensured through close cooperation between the Hungarian State and the European Union. For example, project no. 1.9.6 of the Human Resource Development Operating Programme focused on establishing the Electronic Health Service and Data Integration System (EESZT).

EESZT interconnects previously fragmented healthcare data systems across the country and. It collects all data into a central system. This enables treatment locations to access the necessary information seamlessly. Another key objective was to provide modern centralised services, such as electronic prescriptions, electronic referrals, and medical documents, as well as the eProfile. These promote the widespread adoption of modern healthcare practices.

EESZT usage has been mandatory since November 2017 for publicly funded healthcare providers and pharmacies. Non-publicly funded providers (including private practitioners) must provide data to the central implant and prosthesis registries, and for the National Ambulance Service, since November 2018. Since June 2020, private providers with valid operating licences, performing outpatient medical or dental activities, have also been required to report data to the EESZT (EESZT, n.d.-a; EESZT, n.d.-b).

Historical patient data has not yet been incorporated, so only data entered after joining the system is visible.

PKB_Book Cover and Slides_20240815.pptx (5).png
Source:https://e-egeszsegugy.gov.hu/web/eeszt-information-portal/history-of-eeszt

Features

Most hospitals in Hungary integrated with EESZT (EESZT official website). This integration automatically uploads nationally data added locally in a hospital's electronic health record (EHR). Authorised health professionals—such as hospital staff, general practitioners, or pharmacists—can access from EESZT through their respective systems. Access is role-based; for example, pharmacists can only view prescription information.

Patients can access their medical data through the EESZT citizen portal and mobile app. Features include seeing:

  • Prescriptions and dispensed medications, including medical aids.

  • Referrals for specialist consultations.

  • Health documents such as outpatient appointment reports and notes, admission, and discharge documents.

  • COVID-related data, including vaccination certificates, test results, and health certificates. Patients can also book COVID vaccinations.

  • Test results.

  • eProfile, which includes critical health information such as allergies, pregnancy status, and implants. This profile contains health data rarely subject to change, uploaded by the GP, and could be life-saving if accessed during emergency care.

The Event Catalogue shows the patient a log of all healthcare service usage, whether in outpatient or inpatient facilities or at family doctor services.

Patients can also monitor who has accessed their data. They can customise settings to receive email notifications about specific EESZT events, controlling what data is displayed to physicians based on their permissions and preferences ( EESZT, n.d.).

Challenges and areas for improvement

Key areas for improvement include:

  • Limited Patient Input Capabilities: The platform currently allows patients to input limited types of health measurements. They are unable to manually add other essential medical data, such as allergies, detailed medical histories, or additional health documents (e.g. files or reports).

  • Lack of Direct Communication Between Patients and Professionals: EESZT does not allow direct communication between patients and healthcare professionals. So patients cannot use the platform to consult or follow up with doctors.

  • No Device Integration: While patients can manually enter data measured by external health devices (e.g., wearable fitness trackers), there is no direct integration between these devices and the EESZT system.

(PKB interviews, 2024)

Published outcomes - statistics

The latest statistics are from the 19th of April 2021 and are available at https://web.archive.org/web/20210419151255/https://e-egeszsegugy.gov.hu/web/eeszt-information-portal/the-role-of-the-eeszt-in-hungarian-healthcare.

“Today, more than 26 thousand health professionals and 13 thousand pharmacy staff uses the system in Hungary. Starting from 2020, more than 22,000 institutions have access to the EESZT infrastructure, including private service providers.

This number breaks down as follows:

  • There are more than 6000 active general medical practitioners, as well as:

    • more than 300 outpatient institutions

    • more than 100 inpatient institutions

    • more than 3000 pharmacies

    • more than 8800 private healthcare institutions

  • The details of more than 600 million receipts have been entered into the EESZT.

  • An average of 800,000 new electronic prescriptions (ePrescription) are ordered daily.

  • By June 2020, there was a 90% increase in the monthly prescription of electronic prescriptions.

  • Annually, 75 million medical documents (e.g. medical records, outpatient data sheets, discharge summaries) and approximately 180 million doctor-patient appointments are recorded online in the EESZT system in Hungary. This amounts to a daily average of 300,000 medical documents recorded in the Infrastructure.”
    (EESZT Information portal, 2021)

Screenshots

Login

  • UGYFELKAPU which is the Citizen Portal for Hungarians

  • Electronic National ID

  • Citizen Portal+

  • via Phone

  • Face-to-face

Carer functionality

Patient history: documents by private professionals, GPs, hospitals, etc.

e-Referrals

e-Profile

Prescriptions

eGYSE

Codings

Mobile application help page

Covid-related pages

Telemedicine / Measurements:

Devices menu:

Folders menu:

Bibliography

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