Check SSL/TLS versions
Following instruction on this page you can test if your client has support for one of the SSL/TLS versions required by our servers.
On the host that runs your service run the next command:
curl -o /dev/null -s -vvv https://my.patientsknowbest.com
Expected success output
* Trying 35.246.122.93:443...
...
* SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
...
* Connection #0 to host my.patientsknowbest.com left intact
SSL connection using TLSv1.3
indicates that your host OS is supports TLSv1.3
which is one of the TLS versions our servers also support.
TIP: Version of your integration engine running on the given host might not support any of the SSL/TLS version that our servers require.
Expected failure output
* Trying 35.246.122.93:443...
* Connected to my.patientsknowbest.com (35.246.122.93) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* CAfile: /etc/ssl/certs/ca-certificates.crt
* CApath: /etc/ssl/certs
* TLSv1.2 (OUT), TLS header, Unknown (21):
} [5 bytes data]
* TLSv1.3 (OUT), TLS alert, protocol version (582):
} [2 bytes data]
* error:0A0000BF:SSL routines::no protocols available
* Closing connection 0