Check access to PKB servers
- Tamás Utasi
- Andy Clowe
Following instruction on this page you can test if your network traffic can flow both ways between your host and our servers.
On the host that runs your service run the next command:
echo quit | timeout 3 telnet my.patientsknowbest.com 443Above command will try for three seconds to connect to one of our servers (my.patientsknowbest.com).
TIP: You might need to change the hostname my.patientsknowbest.com depending on what API you are trying to reach. To get the relevant hostname consult our https://pkbdev.atlassian.net/wiki/pages/createpage.action?spaceKey=api&title=PKB%20API%20Network%20Connectivity%20-%20new&linkCreation=true&fromPageId=4494131216 page.
Expected success output
Trying 35.246.122.93...
Connected to my.patientsknowbest.com.
Escape character is '^]'.
Connection closed by foreign host.Presence of Connected to my.patientsknowbest.com. indicate success.
Expected failure output
Trying 35.246.122.93...Trouble shooting
There might be multiple reasons why above check failed.
On the host that runs your service run the next command: