Monitoring outcome measures is an important process for teams to go through when providing patient-centred care and delivering high-quality treatment plans for their service users.

PKB questionnaire functionality provides teams and organisations with a way of capturing outcome measures digitally, instead of using traditional paper-based methods.

How to Create Outcome Measures

PKB works with teams to create the content needed for the rollout of PKB in their service.

PKB has a library of questionnaire and care plan templates created by other customers that can be amended or new questionnaire templates can be created via the PKB request questionnaire process. Before creating anything new it's helpful to look through the outcome measure questionnaires templates further down this page.

Complete a Questionnaire

Service users can initiate a questionnaire by clicking start questionnaire on their homepage or directly within the NHS App. Once completed the questionnaire can be sent to a professional or team.

Teams can also use PKB’s FHIR trigger API to automate sending questionnaires to service users and they can use PKB’s FHIR API to extract completed responses back into their Organisation's electronic patient record (EPR) for review.

New Advanced Questionnaires

By the end of 2023, organisations will be able to use PKB’s new advanced questionnaire functionality, the features include:

• Scoring and calculations

• Branching, allowing patients to complete the parts of the questionnaire that are relevant to them

• Coded fields, questionnaires can be mapped to clinical codes

• Patients can save drafts

• Send questionnaires to patients that aren’t registered or already in your team

Outcome Measure Questionnaire Templates

Key objectives

To use the PKB questionnaire function to deliver digital Outcome Measures to service users. To improve person-centred care and ensure care is appropriate and evidence-based. To see improvements pre, during and post-treatment.

Outcome measures

To use digital outcome measures routinely throughout treatment to deliver appropriate and effective care to service users.

Current Baselines

All outcome measures are currently done on paper and patients don’t get a copy. Also relies on in-person appointments to complete outcome measure questionnaires.

Workflow

Open

ReQol 20 Questionnaire Template

Open

ReQol 10 Questionnaire Template

PREOM Visual Scale Questionnaire Template

EQ - 5D Questionnaire Template

Outcome Measure Use Cases

Sussex Partnership NHS Foundation Trust (SPFT)

PKB has been used as an ICS-wide PHR solution across Sussex for a number of years, enabling citizens to have a single, aggregated record to access both their mental and physical health data. 

Within the SPFT service users have access to care plans, such as ‘My Care and Safety Plan, appointment details, letters and questionnaires.

SPFT are also using PKB’s questionnaires with the FHIR trigger and Extract APIs to automatically send ReQol 10 and ReQol 20 questionnaires.  Service users complete the outcome questionnaire and the completed questionnaire is extracted back into the Trust’s EPR for clinicians to review in their clinical system. 

Teams are rolling out PKB to support the capture of outcome measures and wider clinical transformation. 

North East London 

Since 2020, PKB has been used across North East London as a dedicated recovery tool for service users with severe mental illnesses with a focus on preventing service users from reaching crisis stage. 

The programme of work is leading integrated care as data is exchanged across primary care, secondary care and voluntary care organisations.

Service users complete patient-rated outcomes measures (PROMS) Dialog and ReQol10 in their PKB record and completed questionnaires are reviewed by their healthcare team.

The key PKB features they are using are,

• Send secure messages to healthcare professionals

• Care plans to document their recovery goals to support their transition from different services and support independent living. 

• Share their PKB record with whoever needs access, ensuring service users do not need to repeat their stories.

• Access information around Personal Health Budgets.

The service was the winner of an HSJ award in 2021 as well as having a published NHS X digital playbook here.