Making PKB a record for life
We have successful, sustainable relationships with our customers. This enables us to design and deliver deployments that achieve the planned benefits and outcomes, allowing the work to continue for the long term and to truly change healthcare and empower patients.
The sustainability workstream allows an organisation to monitor and evaluate their rollout of PKB. Our Account Managers will work with you to manage regular reviews throughout the life of the contract; reviewing progress against agreed objectives and working collaboratively to evidence the value of delivery to both patients and clinicians.
Outside of direct contract delivery, the PKB Account Management team will also share updates from other regions using PKB, discuss initiatives that have worked, challenges that are being faced and lessons learnt from these activities.
The intention of this is to ensure collective learning and sharing success across our customer base - this is also often published via PKB blogs.
What's included:
Statistics: PKB usage and reports per team and organisation
Benefits tracking: collect metrics, set goals, deliver outcomes
Outcomes and Business Case: how to evaluate your service's use of PKB.
Case Study Template: guidelines to help create a case study promoting best use of PKB.