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Creating records and populating them precedes inviting patients. Patients rightly expect to see their information when they sign-up to a patient portal. Once the records have been created and data feeds established, registrations should immediately follow. There are a large number of options here. We will work with your delivery team to ensure most of the following invitation opportunities are used by the Organisation.
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What’s included
Mass Registration: an effective way to ensure all ALL patients are informed and invited to register to for their PKB record. There are many ways this can be achieved, mass letters, SMS, and Kiosk Check-In.
Face to face registration: registering patients by staff as staff they have direct interaction with themtheir patients, either via reception teams, clinical teams or patient groups.
Professionals as Patients: An an easy big win is inviting professionals to register who have seen had a record created. Seeing their own health data in PKB and are enthusiastic about explaining helps them to explain the benefits to patients of registering.
Self Registration Page: Clinical teams with self-referral pathways can benefit from what?an easy way for patients to self register to a clinical team without the need for a professional to add them to it.
NHS Login: An an easy way for patients to register for PKB with identity verification through NHS login - without needing an invitation to register, by going to hospital or receiving a letter.
Carers: play a key role in supporting patients who may not be able to access their record or do not wish to access their record. Carers can support both adults and children. Includes Follow a step by step guide on how to add a parent or guardian here.
Additional Information
Email notifications: what send notifications PKB sent to users via email when there is an activity in their account
Exclusion Criteria: considerations on how to register patients with safeguarding concerns, meanwhile sending all data for all patients