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• Care plans - any service users with a care plan will see this in their PKB record in PDF format

• Care Notes integration with PKB gives services users access to their 'My care and safety care plan'

• The Care plan is created, completed and published in Care Notes and sent to PKB

• Creating patient PKB records via integration, demographics

• Care Notes do a demographic update or the support team is trained to add patient's emails manually

• Sharing data within the network they are part of

• PKB process in place to document the privacy label changes

• Appointment letters, appointments, and care plans are all under the mental health privacy label

• Treating the data the same as general health

• Giving patients access to their data was the driving force

• Recall questionnaire through an API

Key PKB features

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Questionnaires

• Quality of life questionnaires

• Depression scores and programme questionnaires

• About Your Mental Health Questionnaire

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• Severe mental illness: using PKB to provide a digital recovery platform

• Mental Health consultation questionnaire templates: examples of consultations questionnaires used by mental health teams

• Mental Health care plan template: example of a care plan used by a mental health team

• A digital recovery platform for severe mental illness: NHSX Digital Playbook using PKB as the digital solution for the severely mentally ill