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Patients Know Best (PKB) has been used by different Orthopaedic teams, from post-operative care, physio, pain and rheumatology teams for many years to better manage their cohort of patients.
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Patients have access to message their healthcare team(saving time on the phone)
The Admin team can triage messages. Either resolving or passing onto another speciality team
Universal Messaging is the ability for patients to message clinical and non-clinical teams
Team-based messagingallows teams to automatically receive secure messages and consultations as a group rather than as individuals
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Library
Disease and condition information with advice and resources
Treatment plans, for example, a rehab program with videos and advice a patient needs to watch and read each week
Rehabilitation information
Advice on Living well, including exercise, healthy eating, quitting smoking and alcohol recommendations
Details and links to National and local support groups and website
Professional alliance information
Treatments options for orthopaedic conditions and pain management
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Living Well for Longer
Condition information and resource care plans
Orthopaedic monitoring condition plan (here is an example of a cardiology monitoring care plan)
Mental health wellbeing information and resource
Rehab, physical activity and musculoskeletal health
Generic support care plans from physiotherapy, podiatry, occupational therapy, orthotics teams
Enhanced recovery care plan
Osteoarthritis Care Plan Template
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There are a number of other orthopaedic care plan templates that have been created for teams, a list of them are below. If you would like to see them in full please ask your Success PM.
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Annual Review and Flare-Up Questionnaires
MSK-HQ short questionnaire
Symptoms and Quality of life questionnaire
Pain questionnaire
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Rheumatology Team seeing cost benefits: using PKB to streamline processes
8 Week Orthopaedic Prehabilitation Plan preoperative care plan
Consent care plan templates: how to do informed consent through a PKB care plan before surgery
ACL Reconstruction Proforma care plan template: enhance recovery care plan for orthopaedic patients in hospital and post-discharge
PKB making a big difference to rheumatology patients: giving patients access to their blood results and clinical documents
Pre-clinic consultation: (coming soon)
Peri-operative specialty team: how PKB can be used pre and post-operatively
University Hospitals of Derby and Burton NHS Foundation Trust Dermatology: Using messaging and pre-appointment consultations to decrease the number of phone calls, saving both patient and clinician time.
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