Key objectives

PKB will be used to facilitate remote communication and monitoring with patients. By providing patients with a digital Patient Reported Experience and Outcome Measure questionnaire that they could do at home before appointments.

Outcome measures

To equip patients with a tool to support self-management of their health and well-being, as well as providing a facility to interact digitally rather than relying on a face-to-face consultation.

Current Baselines

All Patient Reported Experience and Outcome Measure are completed face to face on paper and patients do not get copy to take home.

Workflow

1. Team: send patient questionnaire

2. PKB: notifies the patient of the questionnaire

3. Patient: completes questionnaire and submits to the team for review

4. PKB: notifies the team, the questionnaire has been completed

5. Team: review in appointments with the patient

Patient Reported Experience and Outcome Measure Template

Open