Registrations Toolkit
Inviting patients to PKB
This toolkit contains everything your organisation needs to register patients with PKB successfully. It provides clear guidance for your delivery team and outlines every available registration route to ensure a smooth and efficient rollout.
To access their health data in PKB, a patient must first be registered using their own email address. Your organisation can support this process in a variety of ways to make registration simple and accessible for all patients.
Before inviting patients to register, creating their records in PKB and establishing data feeds is essential. Patients expect to see their information as soon as they log in, so registrations should follow immediately after the data is available.
What's included in this toolkit
Benefits of Increasing PKB Registrations: How increasing registration rates reduce costs and improve efficiencies.
Email Registrations: How to use email addresses to prompt registrations at scale
Registration via Verified SMS: Send an SMS to patients, prompting them to register and learn about the benefits of PKB.
Use NHS App and Login for Registration: Patients can easily register using NHS Login via PKB links in the NHS App.
Letter Registration for Patients: Supporting green agendas and reducing paper and postal costs.
Face-to-Face Registration: Registering patients directly in the clinic can be effective.
Carers for Patient Records: Carers can support both adults and children by accessing their PKB record.
Team Self-Registration: An easy way for patients to self-register to a clinical team without needing a professional to add them.
Kiosk Registrations: Prompt patients to register for PKB when attending an appointment.
Email Invites and Notifications: PKB email notification when there is an activity in the account and how to promote registrations.
Exclusion Criteria: What to consider when registering patients in the organisation.
Organisation Staff Registering as Patients: Inviting professionals with a record to see their data in PKB.
Enhancing PKB Registrations: How to push registrations to the next level.