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  • Contacting patients to see if they still need the op, via an automated questionnaire

  • APIs to trigger sending and extracting back to PAS/EPR/Dashboard

  • Questionnaires issued at various times/points of a patient’s pathway (confirming they still need an appointment)

  • Remove people who can be removed

  • Collect data to determine if someone's position on the list has changed (i.e. have they deteriorated)

  • Ability to collect better data about who is best to offer the last min cancellations

  • Collect data about who is willing to travel to other locations so they can be seen quickly

  • Give trusts the ability to contact their waiting patients more often, improving patient experience as they know they haven't forgotten and don't need to chase

  • Empowering staff to use digital solutions, increasing resilience and adaptability

  • Digital workflows that are scalable around all specialities

Use cases 

Mid Yorkshire Hospitals NHS Trust

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