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Trusts can use PKB to validate patients regularly using the questionnaire tool, checking if they still need to be on the list, who can travel to other surrounding hospitals for their appointment and who is available at short notice if cancellations occur. The trust team removes any patient no longer needed on the list, ensuring the waiting list is accurate and up to date and allowing other patients to be treated quicker by utilising appointment slots in the trust and surrounding hospitals.
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This is the suggested manual workflow PKB can support you to setup. Contact your Success PM for further guidance.
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