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This page is intended to assist organisations in implementing the roll out of PKB throughout their organisation, facilitating the adoption of the new service model with a specific emphasis on digital care pathways for both patients and staff. Additionally, it addresses the establishment of establishing a comprehensive record for each patient, granting them access to data, care plans, and the capability to communicate with their hospital teams.

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PKB allows organisations to share essential information with patients, giving them access to critical data when they first log in. Patients have can access to messaging speciality and admin teams, a resource library, care plans, and questionnaires. Depending on what integration feed the trust has decided on; patients will have access to laboratory results, radiography results, appointments and appointment letters, clinics, and discharge letters. 

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  • Create all patient records in the PRT (Patient Record Team) (via HL7)

    • The PRT is where all patient's records are created and is set up to have no access to patient data by default . This means professionals in the Org cannot see any data in a patient's PKB record until the patient is added to the speciality team.

  • Turn on data feeds (via HL7).  Patient records start to get data from the organisation's integration with PKB ready for when they  register 

  • Comms sent to patients and staff, including details on how to register, features and data included

  • Record benefits and Goals, including pre-go live metrics

  • Links and files added to the Org’s Central Library 

  • Central care plan and consultations questionnaires added to the PRT

  • Trust /organisation welcome message added

  • Invite professionals 

  • Turn on universal messaging for admin teams

  • Invite patients to register 

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