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• If you would like to participate in user research or usability testing (this will take place online) - please complete this short form 

• If you would like to subscribe to our user research surveys click here 

• If you would like to join our Patient Advisory Group, you can find out how here

Alternatively you can also contact us with general feedback or about either of the above by emailing uxresearch@patientsknowbest.com 

Our privacy notice for user research is published here

Research outcomes

You can read about previous user research & usability testing carried out by clicking the links below:

• Adding data to records - Usability testing with patients

• PKB in the NHS App - Usability testing with patients

• Timeline feature design - User research with clinicians 

• Message threads - Usability testing 

• New Latest test result display - User research 

Research in progress

• Patient Navigation improvements

• Coordinator navigation improvements